Latest Blog Posts

Welcome to my blog, where the art and science of sales, marketing, key account management, localization, language, and management converge. Here, I delve into the intricacies of these disciplines, leveraging my extensive experience as a consultant and educator to bring you insights that can transform the way you approach your business. Whether it’s refining your sales strategy, mastering the art of marketing, navigating the complexities of key account management, or understanding the nuances of localization and language in a global market, this blog is your go-to resource.

I encourage lively discussion and value your insights. Your comments and experiences enrich our understanding and foster a community of learning and growth. So, as you explore the ideas and strategies shared here, I invite you to join the conversation. Share your thoughts, ask questions, and engage with fellow readers. Together, let’s embark on a journey towards enhanced business acumen and success.

  • The Universal Speed Limit of Human Language and What it Means for AI

    The Universal Speed Limit of Human Language and What it Means for AI

    A ground-breaking study reveals that despite vast differences in structure and speed, all human languages transmit information at approximately 39 bits per second. This discovery of a universal “speed limit” in human communication has profound implications for artificial intelligence development, suggesting new approaches to creating more natural and effective human-AI interactions.

  • The Ultra-Fast Reading Machine Inside Your Head
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    The Ultra-Fast Reading Machine Inside Your Head

    Every day, your brain performs an invisible miracle. As you navigate through a maze of tweets, news headlines, road signs, and text messages, something extraordinary is happening inside your head. In less time than it takes to snap your fingers, your mind is decoding, processing, and understanding complex strings of words. Now, a groundbreaking study…

  • Beyond Bottlenecks: How “The Goal” Can Transform Your Business
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    Beyond Bottlenecks: How “The Goal” Can Transform Your Business

    The Goal is a compelling business novel by Eliyahu M. Goldratt that introduces the Theory of Constraints (TOC) through the story of a struggling plant manager. TOC emphasizes identifying and addressing bottlenecks to improve overall system performance, challenging traditional management practices. The novel’s unique format makes complex business concepts accessible and engaging for readers of…

  • A Study into Collaborative AI Agents and Their Impact on the Translation Process

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    A Study into Collaborative AI Agents and Their Impact on the Translation Process

    This academic paper introduces TRANSAGENTS, a ground-breaking multi-agent system based on large language models (LLMs) designed for literary translation. By leveraging it the collective capabilities of multiple agents (it is claimed), TRANSAGENTS mirrors the traditional translation publication process, addressing the intricate demands of translating literary works.

  • GPT-4 Passed the Turing Test and What It Means for the Future of AI

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    GPT-4 Passed the Turing Test and What It Means for the Future of AI

    A recent UC San Diego study reveals that GPT-4 has passed the Turing Test, marking a significant milestone in AI development. This breakthrough has profound implications for human-AI interaction, ethical considerations, and the future of technology.

  • Managing LSP Customers to Maximise Profits
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    Managing LSP Customers to Maximise Profits

    Learn how Language Service Providers (LSPs) can adapt the Boston Matrix to manage their customer portfolios effectively. By focusing on key industry trends and understanding unique customer needs, LSPs can optimize resource allocation, nurture relationships, and drive long-term success. Discover strategies for sustaining a balanced and profitable customer portfolio in a competitive market.

  • Harnessing AI for Language Service Providers

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    Harnessing AI for Language Service Providers

    Explores the transformative role of AI in the language services industry. It examines practical applications of large language models (LLMs) across various LSP operations, including marketing, sales, and client service. Emphasises the importance of strategic AI integration, client value, and navigating issues of data privacy and security within the ever-evolving AI landscape.

  • Hiring a Consultant: Navigating Growth in Localization and Translation
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    Hiring a Consultant: Navigating Growth in Localization and Translation

    Explore the transformative role of consultancy in the localization and translation industry. This article delves into the essential qualities of a business consultant, the strategic value they bring to businesses, and the process of engaging with a consultant. It reflects my personal journey into consultancy and my approach to bridging theory with practice, offering valuable…